Sunday, June 14, 2009

Random bluescreen on Windows server

Some of the bluescreen are very tough to troubleshoot. It may point to different driver. After ruling out hardware issue, you can't tell which one cause it. If you rule out poorly written driver / programs, check the kernel stack usage. On Windows x86, there is only 12K kernel stack space. I believe it is 8K for old version of Linux and 24K for x64 Windows. Some admin wonder if increasing the memory can fix it. The answer is no. Kernel stack space has nothing to do with the RAM size. Check winmsd and see which spy driver can be removed. This is the only way to save kernal stack usage.

If Norton Antivirus is used, admin can follow suggestion from Norton to reduce the stack space usage by Norton Antivirus.

http://service1.symantec.com/support/ent-security.nsf/docid/2002071208532048?open&src=w

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